State of Enterprise 2.0 Collaboration

September 14th, 2011

Enterprise 2.0 is becoming more prevalent in organizations today.  With the advent of web 2.0 technologies – social media tools – being used in people’s personal lives, there is an increasing use of like tools being used within the organization.  The use of web 2.0 technologies within an organization enable or streamline business processes while enhancing collaboration is rapidly growing in importance to help employees, customers and suppliers collaborate, share, and organize information.

The State of Enterprise 2.0 Collaboration report presents fact-based experiences provided by 234 enterprise collaboration practitioners who took part in a survey in Spring 2011.  The analysis from their responses seeks to provide organizations with insights that will support their collaboration projects.  Specifically, this report zooms in on the current state of enterprise 2.0: business drivers of collaboration, sources of sponsorship, deployment and implementation, employee adoption, practical applications of emergent collaboration tools, and financial and non-financial performance.