Case Studies

EA Case Study

Electronic Arts: Connecting People to Knowledge, Ideas and Resources

Electronic Arts is a leading developer, publisher, and distributor of interactive entertainment software. We spoke with Bert Sandie, Director of Technical Excellence at Electronic Arts, who is spearheading the company’s formal, informal, and social learning initiatives and programs.  We asked him about the business drivers, obstacles, and social collaboration tools used [...]

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TELUS Case Study

Implementing Enterprise 2.0 at TELUS

TELUS is a leading national telecommunications company in Canada, with $10.3 billion of annual revenue, 12.6 million customer connections and 35,000 employees. We spoke with Dan Pontefract, Senior Director / Head of Learning & Collaboration at TELUS, where he is responsible for the overarching learning and collaboration strategy for the [...]

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Case Study 09

Implementing Enterprise 2.0 at IBM

With offices in over 70 countries, collaboration between IBM employees in sales and marketing, customer service and support, product development, and other key company functions makes effective communication even more paramount. Find out how this company which employs over 425,000 people implemented E2.0; what their business drivers were, if the [...]

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Case Study 08

Case Study: Implementing E2.0 at the Elizabeth Glaser Pediatric AIDS Foundation

Founded in 1988, The Elizabeth Glaser Pediatric AIDS Foundation experienced significant growth since 2006, with an employee base that grew from 200 employees in 2006 to over 1,500 in 2011. The Foundation needed a strategy and technology platform to help with connecting its employees that are distributed across 17 countries. [...]

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Case Study 07

Case Study: Driving Emergent Collaboration at FSG, a Non-Profit Consulting Firm

Founded in 2000 as Foundation Strategy Group, FSG is a nonprofit consulting firm specializing in strategy, evaluation, and research. Today, FSG with approximately 80 employees, celebrates a decade of global social impact. We interviewed Carl Frappaolo, Director of Knowledge Management at FSG, which has recently begun implementing emergent collaboration technologies [...]

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Case Study 06

Case Study: Implementing a Social Intranet at a Mid-Size Healthcare Organization

A mid-size healthcare company wanted to move away from a static intranet and to a Social Intranet & Enterprise Collaboration platform that would transform the way their employees collaborate, integrate key business applications, foster innovation, drive process improvements, and tear down knowledge silos. This case study introduces their business drivers, [...]

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Case Study 04

Case Study: Implementing E2.0 at Penn State Outreach

Penn State Outreach with 1500+ employees provides an infrastructure of technology, facilities, support staff, registration, evaluation, and community partnerships to support the colleges, departments, and individual faculty who would like to undertake ambitious, large-scale outreach activities. They wanted an employee collaboration solution that would connect all employees and improve sharing [...]

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Case Study 05

Case Study: Implementing E2.0 in the Federal Government

The case study features an in-depth interview with Walton Smith, one of the leading forces behind Booz Allen Hamilton’s Enterprise 2.0 practice. It discusses how Booz Allen helped the Federal Government successfully deploy collaboration software. We present information on the business drivers for E2.0 in the Federal Government, who drives [...]

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Case Study 03

Case Study: Implementing E2.0 at Intuit

Intuit is a software company with 8,000 employees worldwide that develops tax and financial solutions for consumers, small businesses, financial institutions, and health-care organizations. Three members of the Intuit team were key in driving Enterprise 2.0 and creating Intuit Brainstorm. Read how they did it. Download

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Case Study 02

Case Study: Implementing E2.0 at Vistaprint

Vistaprint, an online supplier of printed and promotional material as well as marketing services, is one of the fastest growing printing companies in North America. Read how Vistaprint implemented Enterprise 2.0, by focusing on an enterprise wiki and an internal ideation platform powered by Intuit Brainstorm. Download

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Case Study 01

Case Study: Implementing E2.0 at Oce

Océ 
is 
a printing company 
with 
over 
21,000 
employees 
around 
the 
world. 
A
 series 
of
 interviews 
were 
conducted
 with
 Samuel 
Driessen, 
Information
 Architect
 and 
Jan 
Van
 Veen,
 Manager 
of 
Internal
 Communications
 with
 Océ, 
to 
understand
 how
 the 
company
 was
 implementing 
Enterprise
 2.0. Download

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