The case study features an in-depth interview with Walton Smith, one of the leading forces behind Booz Allen Hamilton’s Enterprise 2.0 practice. It discusses how Booz Allen helped the Federal Government successfully deploy collaboration software. We present information on the business drivers for E2.0 in the Federal Government, who drives the tools within the organization, what obstacles have to be overcome before E2.0 technologies can be adopted, how can user adoption be encouraged with E2.0 tools, and learnings and best practices.

This case study will provide readers with a clear understanding of the what, why and how Booz Allen implemented E2.0 in the Federal Government.

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