Companies our team members have had the privilege to work with

services

At Chess Media Group we believe in evolving organizations into social businesses - our three service offerings reflect that. Clients come to Chess Media Group for our experience and our reputation for focusing on the business side of social and collaborative technologies. We understand social technologies, we understand business, and we understand how to bring the two together to establish collaborative organizations.

  • Social CRM

    Social CRM is about understanding that consumers have taken control of the business ecosystem and developing strategies around how to work within this new dynamic. Social CRM (SCRM) first and foremost requires a strategy that is oftentimes supported by technology solutions. SCRM is externally focused, via people, processes and technology, in response to the social customer. Any company who is able to harness this new normal will be able to build and deliver better products and services and have better, more engaging and longer lasting relationships with each member of their ecosystem.

    Read more about our Social CRM strategy consulting.
  • Enterprise 2.0

    Business is shifting from top town ways of working and managing information to flat, agile and collaborative work environments. The changing landscape offers a competitive advantage to those organizations who adopt the new tools that enable how that information is exchanged amongst employees, customers and partners. When organizations bring Enterprise 2.0 to their business, they accelerate information flow to drive revenue and productivity.

    Read more about our E2.0 strategy consulting.
  • Social Media

    Social media needs to become more accountable if it is going to be play a more central role within a company. We focus on the business of social media to help you understand how your efforts impact your business objectives. The value of social media is evident but without understanding and measuring success, there is no way to justify a company’s participation. Chess Media Group offers services that help our clients understand, reach, and connect with customers online. We will work with you to set up measurable and accountable social business programs that impact the bottom line.

    Read more about our social media consulting.